Help Center

Everything you need to know, in one place.

How can I contact Customer Service Team?
Last updated: Jan 21, 2026
If I cancel my attraction booking, will I get a refund?
Last updated: Jan 21, 2026
I did not receive any confirmation after booking, what do I do?
Last updated: Jan 21, 2026
How do I cancel my booking?
Last updated: Jan 21, 2026
What is the cancellation policy?
Last updated: Jan 21, 2026
How do I redeem the ticket?
Last updated: Jan 21, 2026
How can I book an attraction online?
Last updated: Jan 21, 2026
Can I book multiple attraction in one order?
Last updated: Jan 21, 2026
When will I receive my ticket?
Last updated: Jan 21, 2026
Can i change my tour or activity date?
Last updated: Jan 21, 2026
Can I buy tickets on the same day?
Last updated: Jan 21, 2026
Do you offer discounts for attractions?
Last updated: Jan 21, 2026
Can I pay by cash for attraction tickets?
Last updated: Jan 21, 2026
Do you offer hotel transfers for attractions?
Last updated: Jan 21, 2026
Can I choose the size or type of boat for the boat-based attraction?
Last updated: Jan 21, 2026
Do you have snorkeling packages available?
Last updated: Jan 21, 2026
Can I choose different pickup points for island hopping in Langkawi?
Last updated: Jan 21, 2026
Do you offer special pricing for school trips, students, or government groups?
Last updated: Jan 21, 2026
Is there any Fast Lane/Express Lane for Langkawi Skycab Cable Car Tickets?
Last updated: Jan 21, 2026
Cancellation Policy
Last updated: Jan 21, 2026